SIR: I want to use this medium to draw the attention of Asaba Aluminum Company to my plight. I am utterly   disappointed with the company’s (Benin Unit) unfriendliness to customers.

Precisely on April 4, I paid cash into the bank account of Asaba Aluminum Company for roofing sheets for use a house at Ekpoma, Edo State, which I am supervising. After collecting my official receipts, there was no further communication with me. When I made efforts to reach the sales manager, my calls were not answered.

Over a month after waiting, I visited the unit office in Benin. There I was told that the roofing sheet, which I paid for was not available and the factory in Lagos had operational problems hence the delay.

To prevent rain from spoiling the roofing rafters already in place, I decided to choose beige colour in place of the nut-brown, which I had paid for. Subsequently, the workers went and deposited the roofing sheets on site without mounting it. The roofing sheets are lying on the ground while the rain is affecting the rafters.

Despite my effort to prevail on them to do the installation, it has remained a waiting game. May I humbly request that the service obligation the company owes me be consummated.

• Bonaventure Uche Chizea,

Ekpoma, Edo State.